Privacy Policy

KOMO MIAMI, operated by VERTE COMMERCE LTD, operates this store and website, including the information, content, features, tools, products, and services, to provide you, the customer, with a suitable shopping experience (the "Services"). KOMO MIAMI is supported by Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or engage in any other transaction through the Services, or when you communicate with us. In the event of any conflict between our Terms and Conditions of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.

Personal Data We Collect or Process When we use the term "personal data," we refer to information that identifies you or can be reasonably linked to you or another person. Personal data does not include information collected anonymously or anonymised so that it can no longer identify you or be linked to you. We may collect or process the following categories of personal data, including inferences drawn from such data, depending on your interaction with the Services, your place of residence, and as permitted or required by applicable law:

• Contact information, including name, address, billing address, shipping address, telephone number, and email address.
• Financial data, including credit card, debit card, and bank account numbers, card payment details, account details, transaction history, payment method, payment confirmation, and other payment information.
• Account data, including username, password, security questions, preferences, and settings.
• Transaction data, including items you view, add to cart, add to wishlist, purchase, return, exchange, or delete, and your past transactions.
• Communications with us, including information you provide when contacting us, such as when you submit a dispute to customer support.
• Device information, including device, browser, or network connection details, IP address, and other unique identifiers.
• Usage information, including details about your interaction with the Services, as well as how and when you use or browse them.

Sources of Personal Data We may collect personal data directly from you, including when you create an account, visit or use the Services, communicate with us, or provide us with your personal data. We may collect personal data automatically through the Services, including through your device and through cookies or similar technologies. We may collect personal data from our service providers, including when they are contracted to implement certain technology or process personal data on our behalf. We may also collect personal data from our partners or other third parties.

How We Use Your Personal Data We use personal data to provide, personalise, and improve the Services. This includes delivering the Services to you, enforcing our contract, processing your payments, fulfilling your orders, remembering your preferences, sending account notifications, processing purchases, returns, and exchanges, creating and managing your account, arranging shipping, enabling product reviews, and creating a personalised shopping experience such as product recommendations.

We use personal data for marketing and advertising, including sending you promotional communications by email, SMS, or post, and showing you online ads for products and services within our Services or on other websites based on your past purchases, items in your cart, and other activity.

We use personal data for security and fraud prevention, including authenticating your account, providing a safe shopping experience, and detecting, investigating, and acting against fraudulent, illegal, unsafe, or harmful activities.

We use personal data to communicate with you, including providing customer support, responding to inquiries, and maintaining our business relationship with you.

We use personal data for legal purposes, including compliance with applicable laws, responding to legal processes, and investigating potential violations of our terms or policies.

How We Disclose Personal Data We may disclose your personal data to Shopify, vendors, and other third parties who perform services for us, such as IT management, payment processing, data analysis, customer support, storage, fulfilment, and shipping. We may share your personal data with business and marketing partners to provide you with services and marketing, including personalised ads. We may share your personal data when you request or authorise disclosure, for example to ship your products or when using social media widgets or login integrations. We may share your personal data with our affiliates or within our corporate group. We may disclose personal data in connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, or to enforce our terms and protect our rights.

Relationship with Shopify The Services are supported by Shopify, which collects and processes personal data related to your access to and use of the Services in order to provide and improve them. Your data will be transmitted and shared with Shopify and third parties who may be located in countries other than your own. Shopify may also use advanced features that involve data from your interactions with our store, other merchants, and Shopify itself. In such cases, Shopify is responsible for processing your personal data and responding to your rights requests. For more information, see the Shopify Consumer Privacy Policy.

Third-Party Websites and Links The Services may contain links to websites or online platforms operated by third parties. If you access these, you may need to agree to their privacy and security policies. We are not responsible for the privacy, security, or accuracy of such sites.

Children's Data The Services are not intended for minors, and we do not knowingly collect personal data from individuals below the age of majority in your jurisdiction.

Data Security and Retention We use reasonable security measures but cannot guarantee absolute security. Data retention periods vary depending on business needs and legal requirements.

Your Rights and Choices Depending on your location, you may have rights including access, deletion, correction, portability, restriction of processing, and withdrawal of consent. You can exercise these rights through the Services or by contacting us at support@komo-miami.com.

Complaints If you have concerns about our data processing, you can contact us or file a complaint with your local data protection authority.

International Data Transfers Your data may be transferred outside your country. Where required, we use lawful transfer mechanisms such as the EU Standard Contractual Clauses and the UK International Data Transfer Agreement.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. Updates will be posted with a revised "Last Updated" date, and where required, notice will be given.

Contact If you have any questions about this Privacy Policy or wish to exercise your rights, please email support@komo-miami.com.